Warranty & Return Policy

គោលការណ៍ធានា និងការប្ដូរទំនិញ

Check Warranty Status / ពិនិត្យការធានា

Try: SN-12345 · INV-2024001 · SN-99999

Warranty Coverage

🖥️

1 Year

⚙️

1 Year

🖱️

6 Months

Physical damage (drops, cracks, dents)

Liquid or water damage

Unauthorized repairs or modifications

Normal wear and tear

Software issues, viruses, or OS errors

Missing serial number or tampered seals

Damage from power surges or wrong voltage

Cosmetic damage (scratches, dents)

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Call or Telegram us at +855 12 345 678 within 7 days of purchase.

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Prepare Package

Include original box, accessories, invoice, and describe the defect clearly.

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Drop-off / Pickup

Drop the item at our store or schedule a free pickup (Phnom Penh only).

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Inspection

Our technician inspects within 1–2 business days and confirms coverage.

Repair / Replace

Defective units are repaired or replaced within 3–7 business days.

Need help with a warranty claim?

Contact our support team — we respond within 24 hours.

ហាងបច្ចេកវិទ្យា